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Several prerequisites must be met before Experience.com can access and ingest process or project data from monday.com. monday.com uses Zapier’s technology to integrate with Experience.com and other applications. To integrate with monday.com via Zapier, you will need:

  • A Zapier Starter package plan ($19.99/mo)

  • An access token obtained from the monday.com account

    • The API token can be found in monday.com by clicking on your profile picture, and opening the developers section. Then click on ‘My Access tokens’ in the menu on the left of the page.

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  1. Create a name for the connection, then enter the Access token retrieved from your monday.com account. Click outside of the textboxes text boxes to allow the system to validate the credentials.

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  1. Scroll down to the bottom of the ingestion set upsetup, ensure the Activate Connection setting is checked, then click the blue Save button.

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  1. In the Account sub-menu, click Connect a new account. When re-directed, enter the access token that you retrieved from your. monday.com account and click Continue.

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Customize the Trigger

  1. In the Trigger sub-menu, select the following menus from the expandable menus, then click Continue.

    1. Board: the board that the process or project is tracked on; should include status fields and people fields to successfully trigger campaigns.

    2. Column ID: the column that should trigger a campaign based on its change

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  1. Test the trigger fields by clicking the purple Test button to ensure all the data flows properly from monday.com to Zapier. When the Test data is displayed, ensure it is correct, then click Continue with the selected record.

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Add a Filter to the Zap

  1. Click 2. Action, then search for and select Filter (only proceed when a condition is set).

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  1. Under the Filter setup & testing section, use the dropdown menus to set the condition to only continue if the field status matches the corresponding option for when to trigger the campaign (for ex: done, finished, complete, etc.).

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Create an Action for Experience.com to Retrieve the Data

  1. Click

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  1. the + button to add a new action, then search for and select Experience.com from the list of apps.

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  1. From the Events list, search for monday.com and select Retrieve monday.com Data, then click Continue.

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