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  1. On the campaign’s primary questions page, expand the + Add New Question menu, then select Dropdown.

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  1. Type the question and format it as necessary using the formatting tools.

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  1. When you created the Likert Scale question, default response options were already present. Make any changes to the response options by replacing the text for the response options1, removing response options2, or adding new response options3.

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  1. At the bottom of the question editor, mark the question as required (toggle on) or optional (toggle off) for the respondents.

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  1. Under the variable portion of the question, insert each response option that should be available for the dropdown menu.

    1. To add additional response options, click the blue + Add New text below the responses.

    2. To allow the respondent to select several options from the dropdown list, toggle ON the Allow Multiselect toggle.

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Likert Scale response data can be found attached to the question within a campaign’s Question Summary. Likert scale questions display In the presentation of dropdown questions, a horizontal bar graph displaying takes center stage, showcasing each response option on the y-axis, and the percentage of responses given on the x-axis. Beneath the bar graph is also a table that displays each response option, the percentage of selections, and the total number of selections for each response.available in the dropdown menu alongside the corresponding number of responses for each option. Below this graphical representation lies a supplementary table providing the same dataset. This table details the response options from the dropdown menu, along with the percentage of respondents who selected each response and the actual count of respondents for each option. This dual-display approach offers both visual and tabular insights into the distribution of responses, facilitating a comprehensive understanding of participant choices.

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