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  1. Manual Replies

    • Users can manually craft responses to reviews, adding a personalized touch to their communication.

  2. AI-Assisted Manual Replies

    • Leveraging the power of AI, users have the option to receive suggested replies when responding manually, streamlining the process and ensuring relevance.

  3. Automatic Replies

    • Depending on campaign settings (enterprise feature), reviews can receive automatic replies. These replies may come from a set of predefined responses or be generated by AI, tailoring the response to the content of the review.

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