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Applies to:

  • Account Managers

  • Organization Managers

  • Admins

Overview

Tier and listings managers can easily be reassigned to ensure they have the proper access to the tiers and permissions needed to manage their work. The steps below outline how to reassign or remove a tier assignment from a tier or listings manager.

How-To

  1. On the users' view of the hierarchy, locate the manager that needs to be reassigned or have a tier assignment removed. Once located, click the settings gear icon in the Action column.

  2. When the manager’s settings expand from the right side of the page, scroll down to the bottom to locate the tier and role assignments.

    1. To remove a tier assignment from the manager’s account, click the X to the right of the assignment.

    2. To add a new tier assignment to the manager’s account, select the tier and role, then click the grey + button.

  3. Once the necessary changes have been made, click the blue Update button.

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