An Upload Question is a survey question that allows respondents to upload and submit files or documents as part of their response. Unlike traditional text-based questions, which elicit written or numerical responses, upload questions provide a way for respondents to share images, documents, or other digital files.
This type of question is often used when survey designers want participants to provide evidence, examples, or additional context in the form of files. For example, in a customer feedback survey, an upload question might be used to gather photos of a product issue or screenshots of a particular experience. This feature enhances the versatility of surveys, enabling a more comprehensive understanding of respondents' perspectives through multimedia content.
What Respondents See
Creating a Ranking Question
To add an Upload Question to a survey:
On the campaign’s primary questions page, expand the + Add New Question menu, then select Upload Question.
Type the question and format it as necessary using the formatting tools.
Beneath the preview of the upload box are different file types.
To allow any file type to be uploaded, leave all the boxes unchecked.
To allow only a specific or several specific file types, select those by checking the checkbox. The upload box will update to reflect the allowed file types.
At the bottom of the question editor, mark the question as required (toggle on) or optional (toggle off) for the respondents.
Analyzing the Response Data
Rating Scale response data can be found attached to the question within a campaign’s Question Summary. 1-5 rating scales display a tiny graphic with the average rating and a table breakdown of the responses.
1-10 rating scales display a bar graph with the average rating and the table breakdown of the responses.
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