Reviews and Replies significantly influence the Search Rank Score of professionals, serving as pivotal elements in enhancing their online visibility. To bolster their presence on search engine result pages, professionals should prioritize acquiring recent reviews, especially positive ones, and promptly respond to all feedback. Recent and positive reviews play a crucial role in elevating search rankings while engaging with customer feedback through replies demonstrates proactive customer interaction, a factor highly regarded by search engines. Thus, maintaining a steady flow of reviews and promptly addressing them can substantially impact professionals' online presence and search performance.
Collecting Reviews
‘Write a Review’ Button
On each professional's Experience.com profile, visitors and individuals who have conducted business with the professional can leave reviews about their experiences by clicking the Write a Review button.
Upon clicking this button, visitors are prompted to enter their details, including their name and email address. They can then submit a review using a text box and rate their experience on a scale of 1 to 5, with 1 representing a terrible experience and 5 representing a great one.
To prevent spam submissions through this publicly accessible link, individuals must complete a reCAPTCHA form and verify their identity via a verification link sent to the email address provided in the form. Once the reviewer has verified their identity through the link, their review will be posted on the professional's page, and the professional will receive a notification of the new review.
Quick Tip!
To share your review form, simply right-click the ‘Write a Review’ button and choose ‘copy link address.’ You can then add this link to your email signature or send it directly to clients, making it easy for them to leave feedback on your profile! (see image below)
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