Force Password Reset

Owned by Gabrielle Pollack
Last updated: Oct 24, 2023
1 min read

To force a password reset for a user or manager, first, locate the user on the user's side of the hierarchy and hover over the expandable menu in the Action column. In the menu, select Force Password Reset.

On the next screen, confirm the selection to force a password reset. Once confirmed, the user will receive an email with a link to reset their password.