Requesting Reviews from a Previous Organization

If you are a professional transitioning to a new organization and wish to bring your hard-earned reviews with you, Experience.com offers a simple and efficient process for transferring reviews between profiles. Follow the steps outlined below to seamlessly request and complete the transfer, ensuring your valuable customer feedback remains connected to your evolving professional journey.

Steps to Request a Review Transfer

  1. Contact Customer Support:

    • Send an email to support@experience.com or use the in-app customer support contact form.

    • Clearly state your intention to request a review transfer and provide the email address associated with your account in your previous organization.

  2. Review Transfer Process:

    • Once your request is received, our dedicated customer support team will promptly initiate the review transfer process.

    • The team will verify your details and ensure a secure and accurate transfer of your reviews.

  3. Case Closure and Confirmation:

    • After the reviews have been successfully transferred, our customer support team will reply to your initial request.

    • You will receive confirmation of the completed review transfer, ensuring your valuable feedback is now associated with your new professional profile.

Tips for a Smooth Review Transfer Request

  • Ensure that the email used for the review transfer request matches the email associated with your new account (if you use the in-app contact form, the proper information is already attached!).

  • In your request, provide clear and accurate information to expedite the review transfer process.

By following these steps, you can effortlessly request the transfer of your reviews, maintaining a cohesive representation of your professional journey across different organizations. If you encounter any issues or have additional questions, our customer support team is ready to assist you throughout the process.