Listings Manager

Owned by Gabrielle Pollack
Last updated: Nov 03, 2023
2 min read

In the XMP, listings managers are key players entrusted with managing listings data efficiently and effectively. This guide provides an in-depth look at the roles, responsibilities, and capabilities of listings managers, helping you understand how they contribute to your account’s success.

Assigning a Listings Manager

Listings managers can be appointed by roles with higher authority, including admins, organization managers, and account managers. These appointments are made with the specific aim of streamlining listings data management, granting access to what is needed and nothing more. Learn how to assign a listings manager.

Managing Listings Data

Listings managers are only present in accounts that use the Listings Management product and can edit, update, and publish new data for any tier or user under their management. This control ensures that listings data remains accurate and up-to-date, enhancing your organization's online presence.

Dashboard Access

When a listings manager logs into the platform, their landing page is automatically set to the account or tier's listings dashboard. This specialized dashboard gives listings managers easy access to the tools and features they need to manage listings data effectively.

Reviews Management

In addition to listings management, listings managers can access the reviews management section. However, their access in this area is read-only, allowing them to review and monitor feedback efficiently without the ability to reply to reviews.

Reports

Listings managers can access the reports section, which allows them to generate valuable insights. Within this section, listings managers can generate and download the following reports:

  1. Reviews Management Report: This report offers insights into the management and performance of reviews, helping listings managers stay informed about user feedback.

  2. Verified Users Report: This report provides a comprehensive overview of verified users, assisting listings managers in verifying and maintaining the accuracy of user profiles.

Listings managers play a vital role in ensuring an account or tier’s listings data is well-maintained and presented accurately. Their responsibilities include managing listings data, monitoring reviews, and generating valuable reports contributing to the company/professional’s online presence and reputation.