Update a Tier Manager's Email Preferences

Applies to:

• Tier Managers

• Account Managers

• Organization Managers

• Admins

Overview

Tier managers can opt-in to email notifications for survey completions (when users they manage receive reviews) and for replies to reviews (for users they manage). While the notifications may be extremely convenient for some tier managers, others might not require the email, either by preference or due to the large number of users they manage.

How-To

1. On the users' view of the hierarchy, locate the manager that needs to update their email preferences. Once located, click the settings gear icon in the Action column.

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2. When the manager’s settings expand from the right side of the page, locate the Send Settings section and update the notification preferences* accordingly.

   1. To enable the notification, turn the toggle ON (blue); to disable the notification, turn the toggle OFF (grey).

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3. Once the necessary changes have been made, click the blue Update button.