Microsoft Teams Integration
- Gabrielle Pollack
Overview
Microsoft Teams is a collaboration platform developed by Microsoft. It is designed to facilitate communication and collaboration within teams or groups. Microsoft Teams integrates with the Microsoft 365 suite of productivity apps, providing a centralized hub for teamwork.
Experience.com seamlessly integrates with Microsoft Teams, streamlining employee recognition campaigns within enterprise accounts. This integration allows the automatic export of nomination campaign responses to a designated Teams channel. Nomination campaigns focus on recognizing peers for outstanding contributions, and with this integration, the entire process becomes efficient and organized. Elevate employee engagement and celebrate achievements effortlessly with Experience.com's integration with Microsoft Teams.
Configuring the MS Teams Integration
To activate the integration between MS Teams and Experience.com, you’ll need to configure and log in to your organization’s Microsoft account, select the nomination campaign(s) that should be exported to a Teams channel, and then select the question that identifies the nominee (so the system knows who to tag in the message). Once the MS Teams integration is fully configured, sentiment collected from the nomination campaign is posted to the desired Teams channel.
Create a new Microsoft Teams Connection in the Account’s Integration setup.
To create a new configuration, navigate to the Account Settings page and open the Integration Settings. Click Microsoft Teams, and then click the blue New Connection button.
When redirected, log in to Microsoft using your organization’s credentials.
Once logged in, you will be redirected to the XMP to finish configuring the integration. Enter the required information to validate the connection and specify where the nomination posts should be shared.
Give the connection a name.
Enter the Workspace Link.
Enter an email for a point of contact, if an error occurs or a reconnection is needed.
When all required information has been filled in, tick the checkbox next to Activate Connection, then click the blue Save button.
Now that the organization’s Microsoft account has been connected and the configuration enabled, it’s time to select the campaign. From the list of your account’s campaigns, toggle on the button for the one that is the nomination campaign.
A nomination campaign typically asks the respondent to nominate a team member to be identified and celebrated for their excellent service, mentorship, or leadership.
When a campaign is enabled for the MS Teams integration, a sub-menu appears with additional settings to finalize the configuration. For the campaign you selected, use the drop-down menu to select an MS Teams group to share the responses in.
To begin sharing responses from the campaign in the selected MS Teams group, click the blue Save button. Once activated and configured, responses will automatically be shared from the XMP to the specified MS Teams group, tagging the respondent and their nominee in the response posting, encouraging and fostering a positive workplace culture.