Google Business Profile

Owned by Gabrielle Pollack
Last updated: Feb 22, 2024
3 min read

Professionals have two methods to connect their Google Business Profile to their Experience.com account. The primary method, through PlaceID, offers the basic functionality of displaying a link to their Google Business Profile. Additionally, when a PRO professional requests a review, the reviewer is directed to the linked Google Business Profile after submitting their review.

The second method involves oAuth, connecting directly with their Google account. This grants Experience.com permission to import and manage Google reviews on the platform. It enables professionals to respond to Google reviews, with those replies synced back to Google.

How to Connect to Google Business Profile

  1. Click on the Connections option in the navigation menu on the left side of your account.

  1. Locate the Google tile on the Connections page and click the grey Connect button.

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Attention! There are two methods available for connecting to your Google page, each outlined below.

It's important to note that users who want to import Google reviews into Experience.com must use the Connect with Google Account method. Users who connect to Google via Place ID cannot import reviews into the XMP.

Connecting with Google Account

  1. On the right side of your screen, click the blue button labeled Connect with Google Account.

  1. Log in to your Google account if not automatically logged in when redirected.

Once logged in, you'll be redirected back to Experience.com.

  1. Select the Google account containing the Google Business Profile you want to connect.

  2. Click the blue Confirm button to proceed.

  1. Select the Google Business location you want to connect based on name, address, and phone number.

  2. Click the blue Continue button to finalize the connection.

Connecting with Google Place ID

  1. On the right side of your screen, click the grey button labeled Connect with Google Place ID.

  1. Enter the Place ID for the Google Business Profile you want to connect.

  2. Verify the suggested URL matches the correct page.

  1. Click the blue Connect button to complete the connection process.

Follow these steps carefully to successfully connect your Google Business Profile to your Experience.com account.